Sai Info Services is committed to providing a seamless and satisfactory experience to our customers. Please read the following Cancellation & Refund Policy carefully before making any purchase on our DTH selling website.

1. Cancellation Policy:

1.1. Order Cancellation by Customer:

Customers have the right to cancel their order within 2 hours of placing it. To initiate the cancellation, customers can contact our customer support team through Email info@buynewdthconnection.store Cancellations made within the stipulated time frame will be eligible for a full refund.

1.2. Order Cancellation by Sai Info Services:

Sai Info Services reserves the right to cancel an order under the following circumstances:

Unavailability of the product.

Inaccuracies or errors in product or pricing information.

Fraudulent or suspicious activities.

If we cancel an order, customers will be notified, and a full refund will be processed.

2. Refund Policy:

2.1. Eligibility for Refund:

Refunds will be considered under the following conditions:

Order cancellation within the specified time frame.

Non-delivery of the ordered product.

2.2. Refund Process:

Upon the approval of a refund, the amount will be processed using the original payment method. The processing time may vary depending on the payment provider and method used.

2.3. Non-Refundable Items:

Certain products or services may not be eligible for a refund. These include, but are not limited to, activation charges, installation fees, or any other non-refundable fees specified during the purchase.

2.4. Refund Contact:

For any refund-related queries, customers can contact our customer support team at [info@buynewdthconnection.store].

3. Modifications to the Policy:

Sai Info Services reserves the right to modify or update this Cancellation & Refund Policy at any time. Customers are encouraged to review the policy periodically for any changes.

By making a purchase on our website, customers acknowledge and agree to abide by this Cancellation & Refund Policy.

If you have any questions or concerns, please contact our customer support team at [info@buynewdthconnection.store].